Privacy Policy

Privacy Policy

Introduction

At https://denver-american-sign-language-therapy.denvermentalhealthcare.com (referred to as “Denver American Sign Language Therapy” or “we”), we prioritize your privacy and the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of your information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Total Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, applications, or services accessible via links on our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices when users:

  • Utilize our online applications and services as authorized users
  • Visit our website(s) linked to this Privacy Policy
  • Engage with our communications, including newsletters, emails, calls, or text messages (SMS)

Personal Data Collection

We gather various types of personal information for different purposes, which include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Bank account numbers (if linked) and financial history related to services or products we offer.
  • Purchase Information: Data about the products/services you’ve bought, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers and IP addresses for technical support and analytics.
  • Location Data: GPS coordinates or other location-based data (with your consent) for personalized services.
  • Feedback: Responses to surveys or feedback forms to enhance our services.
  • Social Media Information: Details from social media platforms when you interact with us through these channels.
  • Product Information: Any information you provide about products, such as preferences and reviews.

We collect this data through direct user input, automated technologies (like cookies), and in some cases, from third parties who provide us with aggregated or de-identified data for specific purposes.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of our site, like secure login.
  • Preference Cookies: Remember your settings and preferences for a personalized experience.
  • Analytics Cookies: Track website usage data to understand user behavior and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose collected, plus a reasonable period afterward for legal compliance, dispute resolution, and analytics. Once the retention period expires, we delete or anonymize your data from our systems and records.

Security Measures

To protect your personal information, we implement robust security measures, including:

  • Encryption of communication channels to safeguard data during transmission.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to prevent unauthorized access.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure (or ‘right to be forgotten’)
  • Restriction or objecting to the processing of your data
  • Data portability
  • The right not to be discriminated against for exercising your privacy rights
  • The ability to file appeals or complaints with relevant authorities

To exercise these rights, please reach out to our Privacy Team using the contact information provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will post a notice on our website if significant modifications are made, and we encourage users to review this page periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

  • Email: contact@denver-american-sign-language-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide address]